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Regulation 80 Income Tax (PAYE) Regulations 2003

HMRC PAYE Compliance Check Help in Hounslow

If you are based in Hounslow or elsewhere in West London and have received HMRC correspondence relating to a PAYE Compliance Check, the process you'll go through is set by national HMRC procedure rather than local variation — but the specialists supporting you can still bring genuinely local context to your case.

Typical deadline: Employers are typically given a set window — often around 30 days — to provide payroll and RTI records once a check begins.

Understanding this PAYE case

At a glance

  • PAYE checks typically examine pay and NI calculations, benefits-in-kind, and worker employment status together
  • A Regulation 80 determination can make the employer directly liable for underpaid PAYE
  • HMRC often looks at how pay is actually administered in practice, not just what the paperwork says
  • Reconciling payroll to RTI and year-end figures before responding avoids inviting broader questions
  • For construction employers, CIS deduction rates and subcontractor verification are usually checked alongside PAYE

A PAYE compliance check examines whether an employer has correctly operated payroll, and it commonly looks at three areas together: whether tax and National Insurance have been calculated correctly on pay and benefits, whether expenses and benefits-in-kind have been reported and taxed appropriately, and whether individuals treated as self-employed or contracted through personal service companies have been correctly classified under the off-payroll working rules. Where HMRC concludes that PAYE has been under-deducted, it can raise a determination under Regulation 80 of the Income Tax (PAYE) Regulations 2003 to recover the shortfall directly from the employer, which is why employment status and expense-reporting questions are treated seriously even when the amounts involved look modest at first.

The review usually starts with a request for payroll records, Real Time Information submissions, expense policies, and contracts for any workers engaged outside standard PAYE, and HMRC may also ask to interview relevant staff or visit the business to understand how pay and benefits are actually administered in practice, as distinct from what policy documents describe. A well-prepared response reconciles the payroll records to the RTI submissions and the year-end figures before HMRC's questions are answered, since discrepancies discovered mid-enquiry tend to prompt broader requests rather than narrower ones. Genuine errors identified during a PAYE check can usually be corrected through the appropriate payroll correction process, and a proactive, organised disclosure is generally viewed more favourably than information extracted piecemeal over several rounds of correspondence.

Where an employer also engages subcontractors under the Construction Industry Scheme (CIS), a PAYE compliance check often extends to checking compliance with the Income Tax (Construction Industry Scheme) Regulations 2005 alongside standard PAYE rules. HMRC will typically check that subcontractors were verified before payment, that the correct deduction rate — 0%, 20% or 30% depending on verification status — was applied, and that monthly CIS300 returns reconcile with the payments actually made. Getting a subcontractor's employment status wrong, by treating someone as self-employed under CIS when they are functioning as an employee, can trigger significant backdated PAYE and National Insurance liabilities, which is why CIS and employment status questions are so often examined together in construction-sector compliance checks.

Where a PAYE check progresses beyond a records request, HMRC may ask to hold a meeting with the business, either to discuss specific findings or to understand how payroll processes work in practice. These meetings aren't compulsory in the way that some information requests are, but declining without good reason can sometimes prolong the check, since HMRC may simply ask more detailed written questions instead. A PAYE check can conclude in several ways: no changes required, an agreed correction processed through the normal payroll adjustment routes, or, where HMRC believes tax has been under-deducted, a formal Regulation 80 determination. Employers who identify and correct genuine errors proactively during the check, rather than waiting for HMRC's findings, are generally in a stronger position when it comes to any associated penalty.

How to prepare for a PAYE case

A few focused steps before you respond can make the whole process smoother.

  1. 1

    Reconcile your payroll records against your RTI submissions and year-end figures first

  2. 2

    Pull together contracts and working arrangements for anyone engaged outside standard PAYE

  3. 3

    Review your benefits-in-kind reporting for the periods HMRC has asked about

  4. 4

    Be ready to explain, not just document, how pay and benefits are actually administered day to day

  5. 5

    If you engage CIS subcontractors, reconcile your monthly CIS300 returns against actual payments and verification records

  6. 6

    Correct any genuine errors you find proactively rather than waiting to be asked

HMRC enquiries in Hounslow

Hounslow's economy is closely tied to its proximity to Heathrow Airport, with a large concentration of logistics, aviation services, warehousing and international trading businesses, alongside a diverse base of independent retailers and hospitality operators. Import and export activity linked to the airport means VAT questions around international supply chains, zero-rating and customs treatment are a recurring theme for local businesses. The area's large logistics and haulage sector also means mileage, vehicle costs and driver payment records feature heavily in PAYE and expense-related enquiries. Specialists working with Hounslow businesses are typically well versed in the VAT rules around international freight and trade.

What documentation to gather before you respond

  • Payroll records and Real Time Information (RTI) submissions
  • Expense and benefits-in-kind policies and records
  • Contracts for any workers engaged outside standard PAYE
  • A reconciliation of payroll records to year-end figures
  • Details of how employment status was assessed for any contractors
  • CIS subcontractor verification records and monthly CIS300 returns, if applicable

Common mistakes to avoid

Treating a compliance check meeting as optional without considering the knock-on effect on the check's length

Not distinguishing genuinely self-employed contractors from workers who are functioning as employees in practice

Letting payroll policy documents describe a process that isn't actually how pay and benefits are administered

Overlooking CIS obligations when the main focus has been on payroll for direct employees

Waiting for HMRC to identify an error rather than correcting it as soon as it's found

What happens after you respond

  1. HMRC reviews the payroll records, RTI data and contracts you've provided

  2. A meeting may be requested to discuss findings or how processes work in practice

  3. HMRC sets out any proposed corrections, including the reasoning behind them

  4. Genuine errors are corrected through the normal payroll adjustment process where possible

  5. The check closes with a written outcome, or a Regulation 80 determination where PAYE has been under-deducted

Frequently asked questions about a PAYE case

What does an HMRC PAYE compliance check look at?

It typically covers whether tax and National Insurance were calculated correctly on pay and benefits, whether benefits-in-kind were reported properly, and whether anyone treated as self-employed or engaged through a personal service company was genuinely outside employment for tax purposes.

What happens if HMRC decides I've under-deducted PAYE?

HMRC can raise a Regulation 80 determination requiring the employer to pay the shortfall directly, separately from any penalty. Employers can appeal a determination if they believe the calculation or underlying facts are wrong.

How does employment status affect a PAYE check?

If HMRC decides that someone treated as self-employed or paid through a personal service company was actually working as an employee, the employer can become liable for the PAYE and National Insurance that should have been deducted, which is why status evidence is examined closely.

Can a PAYE check lead to a criminal investigation?

The vast majority of PAYE compliance checks are handled as civil matters resulting in a correction and possibly a penalty. Criminal investigation is reserved for cases involving suspected deliberate fraud, which is a different and much rarer track.

How should I prepare for a PAYE compliance check?

Most of the groundwork is about reconciling your own records before HMRC starts asking questions.

  • Match your payroll records to your RTI submissions for the periods in scope
  • Review contracts for any contractors or personal service companies you engage
  • Check benefit-in-kind reporting against what was actually provided to staff
  • Identify any known gaps or errors before HMRC finds them

What documents will HMRC ask an employer for?

A PAYE check usually draws on a fairly consistent set of payroll and employment records.

  • Payroll records and RTI submissions for the periods under review
  • Contracts for employees and any workers engaged outside PAYE
  • Expense and benefits-in-kind policies and supporting records
  • Evidence of how employment status was assessed for contractors

Does a PAYE compliance check also cover CIS?

Yes. Where a business engages subcontractors under the Construction Industry Scheme, HMRC typically reviews CIS compliance alongside PAYE in the same visit or correspondence, since both involve deductions the business is responsible for getting right under the Income Tax (Construction Industry Scheme) Regulations 2005.

What CIS records will HMRC want to see?

A CIS-related check usually draws on a similar set of records to a standard subcontractor review.

  • Subcontractor verification records showing the deduction rate applied
  • Monthly CIS300 returns for the periods under review
  • Contracts or agreements with each subcontractor
  • Payment and deduction records reconciled to the CIS returns submitted

Do I have to attend a meeting with HMRC during a PAYE check?

Meetings aren't always compulsory, but declining without good reason can prolong the check, since HMRC may simply ask more detailed written questions instead.

Can a PAYE check also look at previous tax years?

Yes, particularly if the current year's review raises questions that suggest a similar issue may have existed previously, so it's worth checking your records go back far enough to answer that if asked.

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Topic: PAYE Compliance Check

Area: Hounslow, West London

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